Terms & Conditions
What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
How do we collect information?
We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.
Confidentiality
We will not be responsible for the privacy of data collected by websites not owned or managed by Charity, including those linked through our website.
Making a complaint
If you are not satisfied with the response, please contact the relevant branch email below with full details of your concern. Our team will review your complaint, investigate whether the correct procedures were followed, and get back to you as soon as possible. We aim to complete the investigation within 15 working days, although in some cases it may take longer.
For location-based support, please reach us at:
Taplow: taplow@rarabarandgrill.com
Maidenhead: thames@rarabarandgrill.com
Northfields: northfields@rarabarandgrill.com
If you are still not satisfied with the outcome, you may contact us again for further assistance.
